Frequently Asked Questions

Admissions & Advising


Are classes with KLLM still being offered?

KLLM classes will continue to be offered in a face-to-face setting.

CARES Act - Higher Education Emergency Relief Funds

Updated May 11, 2020

What is the Higher Education Emergency Relief Fund?

To address some of the more immediate needs that you, as post-secondary students, might have during this time, Congress and the President of the United States of America enacted and signed the CARES Act on March 27, 2020. The CARES Act allocated funds to the Higher Education Emergency Relief Funds (HEERF) for each college and university to use, under strict regulation from the federal government, for students who experienced significant disruption to the campus operations as defined by the Act due to the COVID-19 National Emergency which was declared on March 13, 2020.

How do I apply to receive funds from the HEERF?

Students who have completed a FAFSA do not have to complete an additional application in order to receive these emergency funds. Students who have NOT completed a 2019-20 FAFSA will need to do so at to complete the FAFSA and list Hinds CC as one of their college choices using School Code 002407. These results must be on file with the Office of Financial Aid on or before May 22, 2020 to be considered for these funds.

Do all students qualify to receive funds from the HEERF?

No. The CARES Act set certain conditions that must be met for students to establish eligibility for these funds. Students who will qualify for HEERF:

  1. Students who were enrolled and attending face-to-face or hybrid classes on March 13, 2020.
  2. Students who are eligible to receive Title IV funds. (Please note that this does not mean that students actually received federal financial aid funds.)
  3. Students must be making Satisfactory Academic Progress.

Students who will not qualify for HEERF:

  1. Students enrolled in 100% online classes.
  2. Students who are in default on prior student loans.
  3. Dual Credit/Dual Enrolled students cannot be included due to this group not having a High School diploma or equivalent.
  4. KLLM students (not enrolled in a Title IV eligible program)
  5. DACA and International students
  6. MiBest students who have not been classified as Career Pathway
How is Title IV eligibility determined?

The federal criteria for receiving funding through the CARES Act states a student must be Title IV eligible. The federal criteria includes, but is not limited to, the following:

  1. U.S. citizenship or eligible noncitizen;
  2. a valid Social Security number;
  3. registration with Selective Service (if the student is male);
  4. a high school diploma, GED, or completion of high school in an approved homeschool setting.

In order for Hinds CC to determine if a student is eligible for Title IV funds, students should complete a 2019-20 FAFSA at (Hinds CC School Code is 002407)

Is there a deadline for those students who have not completed a FAFSA for 2019-20 who want to receive HEERF?

Results from the FAFSA should be on file with the Office of Financial Aid by May 22, 2020.

How will I know how much I will receive from the HEERF?

Students should monitor their my.hinds account under “Account Activity.”

Do I have to repay the government or HCC for funding I receive through the CARES Act?

No. Emergency financial aid grants awarded through the CARES Act do not require repayment.

When will these emergency funds be available to eligible students?

There will be two disbursements to students who had completed a FAFSA by May 8. Those funds will be available to eligible students on May 15 and May 29. Students who complete the FAFSA and have their results in the Office of Financial Aid by May 22 and are found to be eligible to receive Title IV funds will receive a single disbursement on May 29.

At institutions that provide both online and ground-based education, are students who were enrolled exclusively in online programs prior to the national emergency due to the coronavirus eligible to receive emergency financial aid grants?

At institutions that provide both online and ground-based education, those students who were enrolled exclusively in an online program on March 13, 2020, the date of the President’s Proclamation, “Declaring a National Emergency Concerning the Novel Coronavirus Disease (COVID-19) Outbreak,” Federal Register Vol. 85, No. 53 at 1533738, are not eligible for emergency financial aid grants. The formula provided by Congress for calculating the distribution of funds to institutions excludes students who were exclusively enrolled in distance education courses. Additionally, the emergency financial aid grants to students are for expenses related to the disruption of campus operations due to coronavirus, and students who were enrolled exclusively in online programs would not have expenses related to the disruption of campus operations due to coronavirus.

What if I need assistance in completing the FAFSA?

Hinds CC’s Student Access Center will be available to assist students with questions they may have about completing the FAFSA. Please email them at to set up a virtual help session. Students may also refer to this Youtube video presented by Get2College which takes students through the application process.

Financial Aid & Student Workers

Are student workers able to come to work?

Students participating in the work study programs at Hinds CC will not be able to return to those positions during the time that instruction continues in the distance learning environment. We are currently developing a plan, using guidance provided by the Department of Education, to address the awards that have been made to students assigned to work study positions across the Hinds CC District.

An email has gone out to supervisors requesting the scheduled hours for students who are actively participating in the work study programs. Once those individual schedules are received, we will be in touch with those students to provide them with additional details.

Student Services & Facilities

Is Mental Health Counseling Services available at this time?

Members of the counseling staff will be available for students. Please call 601-488-9805 for assistance.

Is the Student Access Center on the Raymond Campus open?

This center is currently closed and students will be directed to the appropriate office.

Are the bookstores open?

All campus bookstores are open Monday—Friday, 8 AM—12 PM, one employee per store.

Are the libraries open?

The libraries are closed at this time, but library resources are available online through the library website.

Technical Support

Email Support
(Please include your Hinds ID and Campus)

Phone Support
Monday—Friday: 8:00am—12:00pm

Testing Centers

Are testing center locations open?

The Assessment Center is currently closed. Information regarding remote Accuplacer testing will be made available soon.

Remote ACCUPLACER options may be available for you at this time.

We’re excited for you to attend Hinds Community College. If you have not provided your ACT Scores to Hinds Community College, it is important for you to take a placement test which will help determine which courses are best for you. Due to the current COVID-19 situation, we are testing remotely using Zoom and have suspended face-to-face testing opportunities at this time.

To test, you will need a computer (desktop or laptop) with a webcam and audio capabilities. Please complete the admissions application and complete the Request for Remote ACCUPLACER Testing Form. A proctor will be in contact with you to schedule your exam.

Please Note: There is not an option at this time for remote testing for ACCUPLACER Ability to Benefit (ATB). The Remote ACCUPLACER testing being offered is for those students who have a high school diploma, GED, or High School Equivalency.

Can I get a refund on the Residual ACT?

Yes, you can request a refund by presenting your receipt with the Hinds receipt number along with your student ID number. You can come to the testing center or email a photo (or scanned copy) of your receipt along with your name and student ID number to:

Refunds may take up to 10 days to process.